Manhattan Customer Engagement Training
Manhattan Customer Engagement training covers concepts from the Basic level to the advanced level. Whether you are an individual or corporate client we can customize training course content as per your requirement. And can arrange this Manhattan Customer Engagement training as per your pace.
Manhattan Customer Engagement helps store and contact center associates deliver outstanding service. It combines unstructured customer insight like social conversations – with structured information, including real-time customer orders, interaction history, and preferences. The result is a unified customer profile enabling associates with clear information to personalize and manage any customer interaction. Customer service case management is included, enabling associates to provide predictive and reactive resolution of issues before they become problems. Social listening capabilities enable associates to respond intelligently to conversations, invoke cases and use deep customer insight to appropriately respond. Manhattan Customer Engagement is intrinsically connected to Manhattan Contact Center and Manhattan Point of Sale, enabling store and contact center associates to effectively manage any interaction using the whole context of the customer’s history with a retailer.
Basic features of Manhattan Customer Engagement: -
•Combines customer engagement across any device or operating system in contact centres and stores
•Integrate customer references with customer and order history in the contact center and point of sale
•Expose lifetime spend, purchase tendency, social insights, and intelligent alerts to maximize customer interactions
•Reacts quickly to trending events within the business that are related to customer, associate, store or items
•Resolve issues quickly using advanced case management and escalation framework.
Complete Customization of Manhattan Customer Engagement training’s course content is possible for Individual students and for Corporate. Manhattan Customer Engagement online training is available for individuals and for corporate we may arrange the classroom as well. For more information on Manhattan Customer Engagement training do connect us.
Our Manhattan Customer Engagement certified expert consultant will teach on a real-time scenario-based case study and can provide study material and ppt. We will help you to clear your Manhattan Customer Engagement training certification by providing you with proper guidance. For more details kindly contact us.
When it comes to Manhattan Customer Engagement Corporate Training, we can say proudly that we have received excellent feedback and appreciation from our corporate clients across the globe. You can reach us for Manhattan Customer Engagement corporate training and we can even customize the training content as per your requirement.
Few of the clients we have served across industries are:
DHL | PWC | ATOS | TCS | KPMG | Momentive | Tech Mahindra | Kellogg's | Bestseller | ESSAR | Ashok Leyland | NTT Data | HP | SABIC | Lamprell | TSPL | Neovia | NISUM and many more.
MaxMunus has successfully conducted 1000+ corporate training in Bangalore / Bengaluru, India, Finland, Sweden, Germany, USA, UK, Netherlands, Ireland, Austria, Israel, Singapore, Australia, Canada, Denmark, Belgium, Poland, Hong Kong, Qatar, Saudi Arabia, Oman, Denmark, Bahrain, JAPAN, South Korea, UAE, Switzerland, Kuwait, Spain, United Kingdom, Russia, Czech Republic, China, Belarus, Luxembourg
Individual Training Benefits
Customize Manhattan Customer Engagement Course Content as per Individual’s project requirement.
Our Individual Manhattan Customer Engagement Training program will help employees to start working on the project from day one after the Manhattan Customer Engagement training completion.
Industry-Specific Subject Matter Experts to provide corporate level Manhattan Customer Engagement online training to individuals.
Flexibility to choose a schedule for the individuals to take Manhattan Customer Engagement online training courses.
Get the Flexibility to learn at your own pace. A Crash course option is also available for the Manhattan Customer Engagement course.
Flexibility to select a trainer and have a live video session with the trainer before Manhattan Customer Engagement training actually starts.
MaxMunus will provide Manhattan Customer Engagement Course Completion Certificate to the participants who are recognized by the industry. It will add value to the corporate workforce.
MaxMunus will help the participants understand the Manhattan Customer Engagement certification training exam process.
MaxMunus will provide a step-by-step progress assessment of yours.
Corporate Training Benefits
Customization of Manhattan Customer Engagement Course Content as per Company’s project requirement.
Our Manhattan Customer Engagement Corporate Training program will help employees to start working on the project from day one after the training completion.
Industry-Specific Subject Matter Experts will provide Manhattan Customer Engagement corporate training.
Get Flexibility to choose Location, Mode and Schedule for Manhattan Customer Engagement corporate training courses.
Flexibility to select corporate the trainer and have a live video session with the trainer before Manhattan Customer Engagement training actually start.
MaxMunus will provide Course Completion Certificate to the participants which are recognized by the industry. It will add value to the corporate workforce.
MaxMunus will help the participants understand the Manhattan Customer Engagement certification course exam process.
MaxMunus will provide a step-by-step progress assessment of employees.
Manhattan Customer Engagement Training Prerequisite
For Manhattan Customer Engagement Training course, anybody with no prior knowledge in this particular field can easily take up this Manhattan Customer Engagement Training and learn this course in depth. Actually, there is no specific prerequisite for this Manhattan Customer Engagement Training session.
Certification Details
Upon successful completion of the Manhattan Customer Engagement Training, one can easily go for the certification exam and become a certified Manhattan professional and apply for better designation across the globe. MaxMunus certification is easily accepted by all the multinational companies across the world.
FAQs for Manhattan Customer Engagement Training:
Q. Is it worth joining Manhattan Customer Engagement Training at MaxMunus?
Ans: We have pools of Industry-Specific Subject Matter Experts (Manhattan Customer Engagement trainers) having an average experience of more than 13 years. They share real-time implementation challenges, case studies and provide soft copies of study material. Which will make you project ready after completion of the Manhattan Customer Engagement course. Our USP is Customized Manhattan Customer Engagement Training agenda and 1 to 1 session for individuals and corporate. Step-by-step progress assessment and Manhattan Customer Engagement Certification tips will be provided.
Q. What are the Delivery Modes for Manhattan Customer Engagement Training?
Ans. For Corporate Client, we provide Manhattan Customer Engagement Training via Online Instructor-led live training or in Classroom in your Campus or in my Campus. Individual Manhattan Customer Engagement Training will be provided through Online Instructor-led live training. For Group Classes classroom and online both options will be available.
Q. Do you provide a Job Guarantee after completion of Manhattan Customer Engagement training?
Ans. Apparently, no. Our Industry-Specific Subject Matter Experts (Manhattan Customer Engagement trainers) will make you project-ready as they will be sharing real-time implementation challenges, case studies and provide soft copies of study material. Our Guarantee is High-Level Quality of Manhattan Customer Engagement Training, which will make you employable. Yes we do assists with Resume Building, Mock Interview and sharing the open positions in Manhattan Customer Engagement across the world.
Q. Do you provide Manhattan Customer Engagement Training in International languages apart from English?
Ans. Mostly Manhattan Customer Engagement Training happened in English. We can arrange Manhattan Customer Engagement Training in other International Languages also based on Demand.
Q. Can I cancel my enrollment? Do I get a refund?
Ans. Our Quality of Manhattan Customer Engagement Training is very high normally this does not happen. If you have time availability issues you can come again anytime in your life and take up the training in the same module or different module. Your money will always be safe. Still because of some unseen reason you want to cancel enrollment then yes it is possible. We will deduct the admin cost and refund the remaining money.
Q. Is this live Manhattan Customer Engagement training or pre-recorded session.
Ans. Manhattan Customer Engagement Training will be Live Instructor-led Online Training.
Q. I want to know more about the Manhattan Customer Engagement training program. Whom should I contact?
Ans. Please join our Live Chat for instant support, call us, or Request a Call Back to have your query resolved.
Q. Can I attend a demo session before enrollment?
Ans. You can be confident and join us without a demo. As ours Industry-Specific Subject Matter Experts make sure quality of the training to be very high. However, we will connect you to a Manhattan Customer Engagement trainer to fix the Manhattan Customer Engagement training agenda as per individuals and corporate client requirements.
Q. How to Join Manhattan Customer Engagement Training immediately?
Ans. Kindly drop an email to contact@maxmunus.com. We will assist you.
Q. Do you provide Manhattan Customer Engagement Course Completion Certificate?
Ans Yes we do.
Q Do you provide Crash Courses in Manhattan Customer Engagement at a fast pace?
Ans. Yes, we do.
Q Do you have a 1-on-1 mentorship session for Individuals.
Ans. Yes, we do have.
Q. Can you provide customized project-oriented Corporate Manhattan Customer Engagement Training?
Ans. Yes, we have expertise in it. In fact, we are considered as one of the top Manhattan Customer Engagement Training solutions provide across most of the top fortune 500 companies.
Q. Who are your trainers and what is the vetting process?
Ans. We have pools of Industry-Specific Subject Matter Experts (Manhattan Customer Engagement trainers) having an average experience of more than 13 years. They have done a good number of implementation projects. Trainers are tested on their technical ability, English proficiency, communication skills, and behavioral skills.
Q. What are the Levels of Manhattan Customer Engagement courses you offer? Any possibility for Advance customized concepts?
Ans. We offer Foundation, Intermediate and Advanced Levels. Yes, we will be happy to assist you with Advance concepts in Manhattan Customer Engagement training as per your requirement.
Q. More Questions?
Ans. Kindly drop mail to contact@maxmunus.com