Course Information

Salesforce Course Duration: 60 Hours

Salesforce Training Method: Instructor Led Online/Classroom Training

Salesforce Study Material: Soft Copy

Course Content


Welcome and Introductions

Overview of Salesforce

Introduction to Identify Confirmation

  • Activating  your Computer

User Interface Settings

  • Admin Permissions 
  • UI Options

Organization Administration

  • Language, Locale, Fiscal Year
  • Currency Management


  • Creating Profiles 
  • Creating Custom Fields
  • Defining Dependent Picklists\ 
  • Customizing Lookup Fields and Formula Fields
  • Customizing Page Layouts and Related Lists
  • Record Types and Business Processes 
  • Field Level Security
  • Login Hours and IP Restrictions

Security and Access

  • Creating Users
  • Understanding Record Ownership and Access
  • Organization Wide Defaults 
  • Role Hierarchy
  • Mass Transfer Records 
  • Sharing Rules
  • Manual Sharing and Team Sharing
  • Folder Access


  • Defining Workflow
  • Creating Workflow Rules with Tasks, Alerts and Field Updates
  • Planning an Approval Process 
  • Creating an Approval Process
  • Testing an Approval Process

Data  Validation

  • Defining Salesforce Data Validation 
  • Creating Custom Validation Rules Defining 
  • Custom Field Properties

Data Utilities

  • Import Overview
  • Import using  Application Import 
  • Wizard Update using Apex Data Loader 
  • Mass Delete
  • Weekly Data Export
  • Understanding Storage (attachments, documents, and records)


  • Understanding Different Types of Reports 
  • Creating Custom Reports
  • Advanced Filters 
  • Custom Highlighting
  • Custom Summary Formulas
  • Dashboards

Extending Salesforce

  • Custom Object Relationships 
  • Creating Custom Objects 
  • Custom Tabs
  • Rollup Summary Fields
  • Creating Custom Apps Essentials

  • Introduction to 
  • Basic Application Design

Managing Your User’s Experiences

  • Licenses
  • Profile and Permissions
  • Profile and Access to Data 
  • Profile and the User Interface Development

Development as services Overview
  •     Introduction to application Lifecycle Management
  • Vision for development as Services

Integrated Development Environment

  • Metadata API 
  • IDE 
  • sandbox

Introduction to visualforce

  • Visualforce overview 
  • Visualforce Basics 
  • Tag Basics
  • Tag  Binding 
  • Layout component
  • Output component 
  • Input component 
  • Iteration component 
  • Ajax component 
  • Custom component

JavaScript and visualforce

  • Action Binding and javascript 
  • Javascript function
  • Partial  page  update 
  • AJAX behavior on events

Introduction to visualforce (Apex) controller

  • Controller Overview 
  • Standard Controller 
  • Custom controller 
  • Controller extension


  • Introduction to apex 
  • Apex is Object Based 
  • Invoking apex
  • When to use apex
  • Types  of collection

Apex Library and Class and method

  • System 
  • User info 
  • Math
  • Apex object 
  • Limit 
  • DML/Database 
  • Workflow 
  • User Defined

Apex Trigger

  • Trigger Type 
  • Trigger Context

Exception, Debugging and Testing

  • Exception 
  • Debugging 
  • Testing
  • Deployment

Apex and Web Services

  • SOAP web Services 
  • SOA
  • NON-SOAP http Callout(@future) 
  • Asynchronous Apex

Advance Topic

  • Inbound Email Services 
  • Sending email from Apex 
  • Dynamic Apex
  • Apex Sharing 
  • Creating wizard
  • Inserting data via the data loader command line interface 
  • Registering a site 
  • Customer portal and partner portal 
  • Wrapper class
  • Generating proxy class 
  • Outbound messaging.

Online Job Support

If you are facing any problem in performing your Salesforce task assigned to you then MaxMunus is just a Call/E-mail away to help you. We provide Salesforce Online Job Support for professionals to help them perform their project work smoothly and efficiently. 

The Process we follow for our Online Job Support Service:

  • We receive your enquiry for Online Job Support.
  • We will arrange a conference call with our consultant to understand your complete requirement and the tools you are using.
  • If our consultant is 100% confident in taking up your requirement and when you are also comfortable with our consultant, then only we will agree to provide service and you have to make the payment to get the service from us.
  • We will fix the timing for the Online Job Support as mutually agreed by you and our consultant.

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