Remote Support

Kodak, Nokia, Xerox, Lucent, Motorola and Blockbuster are the few companies who were leaders in their respective industries and now they have discimated completely and taken over by their one time small rivals. Now the question comes in mind that what went wrong with these stalwarts. 

If we dig deep into this then we will realize that not adopting to latest technology is the major factor which effects the growth of these big companies. Technology is changing rapidly and companies cannot ignore it. They have to adopt the new technologies for their growth. 

Adoption of new technologies is not only limited to companies but it is important for employees also. Every employees have to upgrade their skills regularly and adopt to the new technical environment. If some one will not embarace new technology then they will be left behind and others might take their positions. 

So many new changes are happening in the technical world with blink of our eyes and it is really difficult for employees to upgrade them so quickly. So now the question is how employees will do thier job with precision without becoming the master in the subject. 

To cater this problem MaxMunus has started remote support services for companies as well as for individual employees. Our experts will guide them to solve their problems and complete their task on time. 

We have designed some very flexible plans which will help the employees to choose as per their need.

1) Pay Per Ticket (PPT): If you have any technical issues in your job and you want our experts to solve those issues then you can raise a ticket by contacting us by either Email or Phone. So this plan is for those who want our services on ticket basis.

2) Pay Per Hour (PPH): If you have some technical issue in your job and you want our experts for continuous guidance in sloving the issue then you can opt for this hourly plan.

3) Pay Per Month (PPM): If you have some major technical issues in your job and you want our experts for continuous guidance in sloving all the issues then you can opt for this monthly plan.

4) Emergency Support Plan : If you are looking for some immediate solutions in solving any issue then this plan is best for you. Our experts will be available on immediate basis to solve your query.

Whether implementing new products or upgrading your current environment, MaxMunus can provide remote functional and technical resources to ensure your project’s success at a lower cost than having an on-site consultant and without the skill gap, time zone and communication issues experienced when off-shoring project roles.

The benefits of our service include:

o    Value for money, with the right package and support expertise to match your exact needs

o    Improved cost control, only paying for the support you need

o    Flexible packages, able to support changing business requirements

A more efficient and cost effective service from dedicated support consultants who know your business and your systems

Support Packages

1) Pay Per Ticket (PPT): If you have any technical issues in your job and you want our experts to solve those issues then you can raise a ticket by contacting us by either Email or Phone. So this plan is for those who want our services on ticket basis.

2) Pay Per Hour (PPH): If you have some technical issue in your job and you want our experts for continuous guidance in sloving the issue then you can opt for this hourly plan.

3) Pay Per Month (PPM): If you have some major technical issues in your job and you want our experts for continuous guidance in sloving all the issues then you can opt for this monthly plan.

4) Emergency Support Plan: If you are looking for some immediate solutions in solving any issue then this plan is best for you. Our experts will be available on immediate basis to solve your query.

Technology we Support

RedPrairie WMS Support

Manhattan WMS Support

Qlikview Support

Qliksense Support

Veeva CRM Support

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